Cruises - Passenger Informaiton
Julia Street Cruise Terminal 1
Check-in and waiting area: 23,177 sq. ft.
Customs and baggage area: 31,624 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space: 90,000 sq. ft.
Elevated passenger loading ramp
Fully air-conditioned
Drive-in/Drop-off area for 48 vehicles
Complete Customs clearance on-site
Julia Street Cruise Terminal 2
Check-in and waiting area: 12,100 sq. ft.
Customs and baggage area: 14,536 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space: 50,000 sq. ft.
Fully air-conditioned
Drive-in/Drop-off area for 15 vehicles
Complete Customs clearance on-site
Canopied, lighted walkway to ship side
Gangways available for rental
Erato Street Cruise Terminal and Parking Garage
Check-in and waiting area: 22,000 sq. ft.
Customs and baggage area: 30,300 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space:
85,280 sq. ft.
Elevated passenger loading ramp
Fully air-conditioned
Drive-in/Drop-off area for 100 vehicles
& ten buses.
Complete Customs clearance on-site
Elevated passenger loading ramp
1000 car garage
Port of New Orleans
Directions & Parking |
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General Directions to Erato St. Cruise
Terminal and Julia St. Cruise Terminals
Take I-10 east to New Orleans; follow
the signs to the N.O. Business District, US90 West, Crescent City
Connection to the West Bank. Take last exit before crossing the
Mississippi river, which is the Tchoupitoulas Street/St. Peter
Street exit11C; turn right onto Tchoupitoulas Street, take a left
onto Henderson Street(at the red light), proceed down Henderson St.
past the railroad tracks and floodwall and turn left onto Port of
New Orleans Place. Follow the signs into the appropriate terminal.
Parking for Erato St. Cruise Terminal
Go directly to the Erato Parking Garage
entrance. On the first floor of the garage (3rd floor of the
terminal building) you will be directed to the offloading area in
the middle of the floor. SeaCaps will take your checked baggage and
deliver them directly to the ship. After parking, you will take
Elevators #3, 4 or 5 to the ground level, main entrance to the
terminal. Parking is $16 per day. Please have your cruise ticket
available as you will need to show them to enter the garage. Maximum
height is 8' 4" (limited space) on 3rd floor and 7' 6" on
higher floors, and maximum 22 feet in length. Garage is secure,
lighted and patrolled.
Parking for Julia St. Cruise Terminal
Once entering Port of New Orleans
Place, proceed past the Erato Street Terminal to Julia Street.
There you will be directed to
the Julia St Terminal drop-off area where you will be assisted with
your luggage by Seacaps. You will then be directed down Julia St.
where you will take a right turn onto the Service Roadway into the
“Whale Lot.” Parking costs $16 per day. Before leaving your car
make sure that you have both parking tickets accounted for because
they will be needed on the way out of the facility. A shuttle is
provided back to the terminal if needed. Parking lot is secured,
lighted and patrolled.
Oversized vehicles, RV's and Buses
Oversized vehicles may use the Poydras St. Parking lot which is
adjacent to the Julia St. Cruise Terminal. Utilize the same
directions as to Erato/Julia terminals. Offload all luggage at the
appropriate terminal (Erato for Carnival and Julia for Norwegian and
Royal Carribean). After offloading all luggage and passengers, the
driver should proceed past the Erato and Julia terminals and turn
right into the Poydras St. Parking Lot. There will be a shuttle
available to bring you back to Erato St. (You can walk to the Julia
Terminal). Parking for oversized vehicles is $32 per day. Please
call ahead for space. (504) 528-3318. Ask for Ms. Sharon Reames.
Lot is secure, lighted and patrolled.
Airport Transportation |
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The Louis Armstrong International Airport (MSY) is approximately 17 miles from the cruise terminal complexes. Please allow approximately 45 minutes travel time. There are three basic means of transportation from the airport to the cruise terminal. The following numbers and rates are as of
July 1 2009 for transportation between the airport and the cruise terminal complexes:
Airport Shuttle - (504) 522-3500 -
Kiosks in the baggage area of the airport, walk up service. $15 per person
one way.
Airport Limousine - (504) 305-2450 -
Kiosks in the baggage area of the airport, walk up service. Rates start at $58 for one or two passengers.
Taxis - Flat fee of $28 for the first two persons, $12 per person for three or more, plus a $1 fuel surcharge per trip (not passenger).
Baggage Transfer Services |
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Rush It Courier Service operates a baggage transfer service at the cruise terminals that will deliver your baggage from the terminal to the airport. This is a perfect service for those that have later flights and want to enjoy the sights of the City after the cruise and before departing for home. A great way to extend the vacation. We are also working on a system to deliver bags from the airport to the cruise terminal on arrival, to allow those early arrivals to start their vacations early. For more information and rates, call (504) 471-0080.
Services In Cruise Terminal |
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Refreshment Stand
Coffee, ice cream, assorted sweets and other snacks and services |
Souvenir and Curio Stand
New Orleans keepsakes and forgotten personal items |
ATM |
Hotel Information |
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The Julia and Erato Cruise Terminal Complexes are located in the heart of downtown New Orleans, and are conveniently situated close to hotels and for tourist activities. The terminals are directly behind the New Orleans Convention Center, adjacent to the warehouse district and central business district, and within walking distance of the historic French Quarter.
The terminals are also located on the Riverfront Trolley line with
direct access to the French Quarter, a brief ten minute trolley ride
along New Orleans' famous riverfront. New Orleans boasts approximately
35,000 available hotel rooms, most of them located in the downtown area or close by. Every major hotel chain, and most of the minor ones, have at least one property in the city.
For hotels that offer packages to cruise passengers, log onto:
http://www.neworleanscvb.com/travelagent/
Other sites that offer hotel booking in New Orleans, log onto:
http://www.frenchquarter.com
http://www.neworleansonline.com
http://www.neworleanscvb.com
http://www.nola.com |
