Cruises - Passenger Informaiton
Julia Street Cruise Terminal 1
Check-in and waiting area: 23,177 sq. ft.
Customs and baggage area: 31,624 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space: 90,000 sq. ft.
Elevated passenger loading ramp
Fully air-conditioned
Drive-in/Drop-off area for 48 vehicles
Complete Customs clearance on-site
Julia Street Cruise Terminal 2
Check-in and waiting area: 12,100 sq. ft.
Customs and baggage area: 14,536 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space: 50,000 sq. ft.
Fully air-conditioned
Drive-in/Drop-off area for 15 vehicles
Complete Customs clearance on-site
Canopied, lighted walkway to ship side
Gangways available for rental
Erato Street Cruise Terminal and Parking Garage
Check-in and waiting area: 22,000 sq. ft.
Customs and baggage area: 30,300 sq. ft.
Docking space (Julia 1 & 2 combined): 2,600 linear ft.
Ship loading space:
85,280 sq. ft.
Elevated passenger loading ramp
Fully air-conditioned
Drive-in/Drop-off area for 100 vehicles
& ten buses.
Complete Customs clearance on-site
Elevated passenger loading ramp
1000 car garage
Port of New Orleans
Directions & Parking |
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General Directions to Erato St.
Cruise Terminal and Julia St. Cruise Terminals
Take I-10 east to New Orleans, follow the signs to the
N.O. Business District, US90 West, Crescent City Connection to the
West Bank. Take last exit before crossing the Mississippi River, which
is Exit 11C, Tchoupitoulas and South Peters St. Take downramp to
ground level, go to second stoplight (Tchoupitoulas St.) and turn
right. Go to next stoplight (Henderson St.) and turn left. Go two
blocks, go over the railroad tracks and turn left. The Cruise
Terminals are directly ahead of you and Harbor Police will be
directing traffic.
Parking for Erato St. Cruise Terminal
Go directly to the Erato Parking Garage entrance. On
the first floor of the garage (3rd floor of the terminal building) you
will be directed to the offloading area in the middle of the floor.
SeaCaps will take your checked baggage and deliver them directly to
the ship. After parking, you will take Elevators #3, 4 or 5 to the
second floor check in and waiting area. Parking cost $14 per day.
Please have your cruise ticket available as you will need to show them
to enter the garage. Maximum height is 8' 4" (limited space) on 3rd
floor and
7' 6" on higher floors, and maximum 22 feet in length. Garage
is secure, lighted and patrolled.
Parking for Julia St. Cruise Terminal
Parking will be in the Erato
St. Garage adjacent to the Julia St. Cruise Terminal. If you prefer
to carry your baggage from the parking garage(approximately 75 yards
between garage elevator and Julia Terminal), upon entering Port of
New Orleans Place get in right lane and go straight into the Erato
St. Parking Garage and follow directions below. If you prefer to
drop your bags at the Julia Terminal, upon entering Port of New
Orleans Place get in left lane and go past the Erato Terminal and
proceed directly to the Julia St. Cruise Terminal No. 2. Drop off
all luggage except for your carry-ons, and all passengers except the
driver. After dropping off all passengers and baggage, proceed to
Julia St. and turn left. Go one block to Convention Center Blvd. and
turn left. Go approximately one mile to the end of Convention Center
Blvd., and turn left onto Henderson St. Go one block and turn left
onto Port of New Orleans Place. (You have completed a circle.) Stay
in right lane and proceed to the entrance of the Erato St. Parking
Garage. After parking, you will take Elevator # 1 at the far end of
the building, and go to the ground floor (Floor 1), and walk
approximately 30 yards to the entrance for the Julia St. Cruise
Terminal Complex (entrance is underneath outdoor stairway on your
right). Parking cost $14 per day, cash or credit card. Please have
your cruise ticket available as you will need to show it to enter
the garage. Maximum height is 8' 4" (limited space) on 3rd floor and
7' 6" on higher floors, and maximum 22 feet in length. Garage is
secure, lighted and patrolled.
Oversized vehicles, RV's and
Buses
Oversized vehicles may use the Poydras St. Parking lot
which is adjacent to the Julia St. Cruise Terminal No. 2. Utilize the
same directions as to Erato/Julia terminals. Go directly to the drop
off areas for either the Erato or Julia terminal. After offloading all
luggage and passengers, the driver should proceed past the Erato and
Julia terminals and turn right into the Poydras St. Parking Lot. There
will be a shuttle available to bring you back to Erato St. (You can
walk to the Julia Terminal). Parking for oversized vehicles is $28 per
day. Please call ahead for space. (504) 525-5476. Ask for Mr. Leonard
Smith. Lot is secure, lighted and patrolled.
Poland Ave. Cruise Facility
From the west, take I-10 east to New Orleans, veer
left onto I-610, go to Elysian Fields exit. At base of ramp turn right
onto Elysian Fields. From the east, take I-10 west and exit at Elysian
Fields. At base of ramp continue straight on Elysian Fields. Once on
Elysian Fields, go approximately one mile to Rampart St. Go one block
further, and make U-turn back to Rampart St., then turn right. Go
approximately two miles on Rampart (the name changes to St. Claude
Ave.) to Poland Avenue (do not cross bridge) and turn right. Go five
blocks to dead end and turn right on Chartres St. Go over the railroad
tracks and turn left up ramp to Poland Avenue Cruise Facility. Parking
is in lot adjacent to terminal. Parking cost $14 per day for
conventional vehicle, $28 per day for oversize vehicles. Please have
your cruise ticket available as you will need to show them to enter
the lot. Lot is secure, lighted and patrolled.
Delta Queen Steamboat Parking Instructions
For locations and parking instructions call (800)
543-1949
RiverBarge Excursion Lines, Inc.
For locations and parking instructions call 1-(888)
462-2743, ext. 1
Airport Transportation |
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The Louis Armstrong International Airport (MSY) is approximately 17 miles from the cruise terminal complexes. Please allow approximately 45 minutes travel time. There are three basic means of transportation from the airport to the cruise terminal. The following numbers and rates are as of August 1, 2005 for transportation between the airport and the cruise terminal complexes:
Airport Shuttle - (504) 522-3500 -
Kiosks in the baggage area of the airport, walk up service. $13 per person.
Airport Limousine - (504) 305-2450 -
Kiosks in the baggage area of the airport, walk up service. Rates start at $35 for one or two passengers.
Taxis - Flat fee of $28 for the first two persons, $12 per person for three or more, plus a $1 fuel surcharge per trip (not passenger).
Baggage Transfer Services |
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Rush It Courier Service operates a baggage transfer service at the cruise terminals that will deliver your baggage from the terminal to the airport. This is a perfect service for those that have later flights and want to enjoy the sights of the City after the cruise and before departing for home. A great way to extend the vacation. We are also working on a system to deliver bags from the airport to the cruise terminal on arrival, to allow those early arrivals to start their vacations early. For more information and rates, call (504) 471-0080.
Services In Cruise Terminal |
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Refreshment Stand
Coffee, ice cream, assorted sweets and other snacks and services |
Souvenir and Curio Stand
New Orleans keepsakes and forgotten personal items |
ATM |
Hotel Information |
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The Julia and Erato Cruise Terminal Complexes are located in the heart of downtown New Orleans, and are conveniently situated close to hotels and for tourist activities. The terminals are directly behind the New Orleans Convention Center, adjacent to the warehouse district and central business district, and within walking distance of the historic French Quarter. New Orleans boasts approximately 40,000 available hotel rooms, most of them located in the downtown area or close by. Every major hotel chain, and most of the minor ones, have at least one property in the city.
For hotels that offer packages to cruise passengers, log onto:
http://www.neworleanscvb.com/travelagent/
Other sites that offer hotel booking in New Orleans, log onto:
http://www.frenchquarter.com
http://www.neworleansonline.com
http://www.neworleanscvb.com
http://www.nola.com |
