Cruises - Port Facilities

Port of New Orleans Cruise Information


Julia Street Cruise Terminal Complex

920 Port of New Orleans Place, New Orleans LA 70130

Norwegian Cruise Line and Royal Caribbean Cruise Line.
Climate-controlled and ADA-compliant passenger gangway.
Designated Port parking with Seacap luggage assistance.
Located between the Erato Street Cruise Terminal Complex and the Riverwalk Marketplace Shopping mall.
Centrally located in New Orleans on the Riverfront Trolley line, 5 minutes from the French Quarter and only minutes from Interstate 10 access.

Erato Street Cruise Terminal and Parking Complex

1100 Port of New Orleans Place, New Orleans, LA 70130

Carnival Cruise Line.
The easiest terminal in North America from which to embark and disembark.
Climate-controlled and ADA-compliant passenger gangway.
Over 1000 covered and secured parking spaces with Seacap luggage assistance. Elevator to the embarkation deck.
Centrally located in New Orleans on the Riverfront Trolley line, 5 minutes from the French Quarter and only minutes from Interstate 10 access.

 

Port of New Orleans
Directions & Parking

  •             Port of New Orleans cruise parking is $16 a day. It is the only parking available at the site of the cruise terminals. No other parking facilities offer the convenience that is available at the cruise terminals.  Look for the black signs with red borders and Port Logo.
     

  •      During cruise days, parking companies not affiliated with the Port of New Orleans solicit passengers to park at off-site lots and garages.  All of these parking alternatives are a minimum of four blocks from the terminals without safe sidewalks and require a shuttle to the terminal, none offer the convenience of the cruise terminal's parking facilities.
     

  •       The cruise lines handle luggage at the port’s parking facilities to and from the ship.  Therefore, passengers never have to worry about handling their luggage.
     

  •      The Port’s parking facilities are reserved for cruise passengers only. We have ample parking for cruise passengers and are not affected by other events that generate heavy parking demand, such as Mardi Gras, sporting events and convention center activities.
     

  •       While other lots may be slightly less expensive than the ports terminal parking, you may incur additional expenses because you will be subject to additional handling of luggage, which ultimately leads to additional tipping, as well as having to pay for a shuttle or taxi to and from the terminal.

    Follow these signs for cruise terminal parking.

General Directions to Erato St. Cruise Terminal and Julia St. Cruise Terminals

Take I-10 east to New Orleans; follow the signs to the N.O. Business District, US90 West, Crescent City Connection to the West Bank.  Take last exit before crossing the Mississippi river, which is the Tchoupitoulas Street/St. Peter Street exit11C; turn right onto Tchoupitoulas Street, take a left onto Henderson Street(at the red light), proceed down Henderson St. past the railroad tracks and floodwall and turn left onto Port of New Orleans Place.  Follow the signs into the appropriate terminal.
 

Parking for Erato St. Cruise Terminal

Go directly to the Erato Parking Garage entrance. On the first floor of the garage (3rd floor of the terminal building) you will be directed to the offloading area in the middle of the floor. SeaCaps will take your checked baggage and deliver them directly to the ship. After parking, you will take Elevators #3, 4 or 5 to the ground level, main entrance to the terminal.  Parking is $16 per day.  Please have your cruise ticket available as you will need to show them to enter the garage. Maximum height is 8' 4" (limited space) on 3rd floor and 7' 6" on higher floors, and maximum 22 feet in length. Garage is secure, lighted and patrolled.
 

Parking for Julia St. Cruise Terminal

Once entering Port of New Orleans Place, proceed past the Erato Street Terminal to Julia Street.  There you will be directed to the Julia St Terminal drop-off area where you will be assisted with your luggage by Seacaps. You will then be directed down Julia St. where you will take a right turn onto the Service Roadway into the “Whale Lot.” Parking costs $16 per day.  Before leaving your car make sure that you have both parking tickets accounted for because they will be needed on the way out of the facility. A shuttle is provided back to the terminal if needed.  Parking lot is secured, lighted and patrolled. 
 

 Oversized vehicles, RV's and Buses

Oversized vehicles may use the Poydras St. Parking lot which is adjacent to the Julia St. Cruise Terminal. Utilize the same directions as to Erato/Julia terminals.  Offload all luggage at the appropriate terminal (Erato for Carnival and Julia for Norwegian and Royal Carribean).   After offloading all luggage and passengers, the driver should proceed past the Erato and Julia terminals and turn right into the Poydras St. Parking Lot. There will be a shuttle available to bring you back to Erato St. (You can walk to the Julia Terminal). Parking for oversized vehicles is $32 per day. Please call ahead for space. (504) 528-3318. Ask for Ms. Sharon Reames. Lot is secure, lighted and patrolled.
 



Airport Transportation

The Louis Armstrong International Airport (MSY) is approximately 17 miles from the cruise terminal complexes. Please allow approximately 45 minutes travel time. There are three basic means of transportation from the airport to the cruise terminal. The following numbers and rates are as of March 21, 2012 for transportation between the airport and the cruise terminal complexes:

Airport Shuttle - (504) 522-3500 -
Kiosks in the baggage area of the airport, walk up service. $20 per person.

Airport Limousine - (504) 305-2450 -
Kiosks in the baggage area of the airport, walk up service.  Rates start at $58 for one or two passengers.

Taxis - Flat fee of $35 for the first two persons, $12 per person for three or more, plus a $1 fuel surcharge per trip (not passenger).

 

Baggage Transfer Services

Rush It Courier Service operates a baggage transfer service at the cruise terminals that will deliver your baggage from the terminal to the airport. This is a perfect service for those that have later flights and want to enjoy the sights of the City after the cruise and before departing for home. A great way to extend the vacation. We are also working on a system to deliver bags from the airport to the cruise terminal on arrival, to allow those early arrivals to start their vacations early. For more information and rates, call (504) 471-0080.

 

Services In Cruise Terminal


Refreshment Stand
Coffee, ice cream, assorted sweets and other snacks and services

Souvenir and Curio Stand
New Orleans keepsakes and forgotten personal items

ATM

 

Hotel Information

The Julia and Erato Cruise Terminal Complexes are located in the heart of downtown New Orleans, and are conveniently situated close to hotels and for tourist activities. The terminals are directly behind the New Orleans Convention Center, adjacent to the warehouse district and central business district, and within walking distance of the historic French Quarter. New Orleans boasts approximately 40,000 available hotel rooms, most of them located in the downtown area or close by. Every major hotel chain, and most of the minor ones, have at least one property in the city.

For hotels that offer packages to cruise passengers, log onto:

http://www.neworleanscvb.com/travelagent/

Port of New Orleans
P.O. Box 60046 • New Orleans, LA 70160
Phone: 504-522-2551 • FAX: 504-524-4156